On the Doorstep – Market Research

So, armed with our interview feedback, draft actions from our stakeholder event and a list of willing volunteers, we re-grouped to consider the first of our themes – community feedback. There was lots of great ideas shared and a real recognition that many of us had lost sight of, or forgotten the ‘art of’…..just going out on to the street …

Volunteering at the Dunfermline Advice Hub

We’ve been working hard over the summer to recruit and train a team of volunteers who can help deliver our Advice and Information Service.  This week, we’re training 5 new volunteers, and welcoming back 2 from summer holidays, so we’ll be working to skill up our people to give accurate and reliable advice. If you’d like to volunteer your time …

Evaluation and Monitoring

Gathering statistics and making reports is a crucial part of what the Hub does.  Not only do we need to report our successes, we need to reflect, adapt and improve after our failures. Because the Hub is sometimes the first service people have accessed, we need to improve on the information we gather.  Currently, the volunteer team gather data when they …

Going Forward…

We reviewed our progress on the 3 workstreams identified from the Stakeholders event in June – since June, we’ve met in working groups on each of the main topics: Community Engagement & Capacity Building, Partnerships, Collaboration, Shared Vision & Values, and Marketing & Layout.  Once we’d established these three workshops, we then agreed that ideally they would be led by …