Hub Blog

October Report

Katie : 31st October 2017 2:03 pm : The Hub Blog

October’s report!  And lots more footfall here at the Hub, mostly due to more people attending for emergency food (F3), and Community Job Club.  We also saw a lot of enquiries for the credit union (although not as much as last month).

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We’re Hiring! Partnership Development Coordinator

Katie : 20th October 2017 10:34 am : Recruitment, The Hub Blog

 

**Post Closed**

We’re looking to expand our Coordinator Team here at the Hub, and we need a Partnership Development Coordinator.  The aim of this post is to  provide support to stakeholders of the Dunfermline Advice Hub, and members of the Dunfermline Poverty Action Group and to develop a cohesive plan around partnership working, collaboration, citizen empowerment and community engagement.  

This Post is temporary, with review at end of March 2018, and is funded by the Aspiring Communities Fund with support from the European Social Fund.  Future funding will be based on the work completed by the Post Holder.  

If you’ve got experience of partnership working, project management and are a good team player, download our Job Pack today!  Please return your completed application and equal opportunities form to: recruitment@dunfermlineadvicehub.org.uk, before 12noon on Friday 3rd November.  Please note that we plan to carry out interviews on Wednesday 8th November.

MS Word: Job Description Partnership Coordinator DAH Application (1) Equal Opportunities

 

 

 

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September Report

Katie : 12th October 2017 4:52 pm : The Hub Blog, Uncategorized

This month has been quieter, with lower attendance at the Community Job Club.  However, we’ve seen a huge increase of people asking about Credit Unions.  This will be likely due to the increased promotion of credit unions lately, and the recent developments in plans for Kingdom Credit Union to take over Dunfermline & District Credit Union.

We also had a huge increase in volunteer hours.  We would like to acknowledge and give a huge thanks to our team, who went above and beyond to cover whilst our Coordinator was on annual leave.  Without the extra help, we would have had to close the Hub, and our partners would not be able to benefit from all the great services we offer here.  So, big thanks to Alison, Amy, Dot, Fiona, Nicola and Scott, without whom, we would not be able to do what we do.

 

 

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Safe Space Values

Katie : 25th September 2017 1:55 pm : The Hub Blog

Dunfermline Advice Hub is pleased to announce that we are a Safe Space! Safe Spaces are places where citizens and organisations agree to a set of values, ensuring that everyone is made to feel welcome, respected and safe. Fife Centre for Equalities who worked with us to refine the statement are aiming to learn from the Hub’s Safe Space commitment and work in partnership to encourage other organisations to adopt this approach

Everyone has seen sign in shops and services that say something along the lines of “We will not tolerate physical or verbal abuse towards our Staff”, and that’s quite correct- no one should ever work in a place where they will be abused.

However, let’s look at this from another perspective. This kind of statement presumes that citizens will be the instigators in a confrontation. What does someone do if it’s actually the staff member that is being disrespectful, inconsiderate or is not taking into account their wishes? Respect is a two-way street. Anyone who comes to the Hub needs to know that they will be valued and respected here, regardless of who they are, whether they are staff, volunteer, or citizen.

Our Safe Space Values

We always welcome feedback, and we want citizens to speak out if they feel they not being treated within the Safe Space Values. It’s so important, for us as workers and services, to know when we’re going wrong, and have the opportunity to correct that. However, that’s not always how it goes. It can be very difficult for someone to speak out, to be assertive or to articulate in the moment what’s wrong. Therefore, we’ve made it clear on our Safe Space Commitment posters on how you can do this using a variety of methods, including phone, social media, in person at another time, or email. All feedback and comments are treated with the strictest confidence, and we will always ensure that we will follow up on any complaints to everyone’s satisfaction.

Working together always presents us with challenges and difficulties, but the benefits always outweighs the negatives in this case.  The Hub is all about reducing barriers, so we hope that with our Safe Space Values, we give everyone the opportunity to speak out, to learn from each other, to change our behaviour, and to respect others.

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August Report

Katie : 11th September 2017 4:14 pm : The Hub Blog

At the end of the summer holidays, we saw a continued increase in demand for emergency food.  Here at the Hub, we supported F3, a holiday food project for families.  We provided a pick up point for families who contacted F3 – by getting families to come here, we could make more families aware of the support available, and be able to signpost to the advice they needed.

Many of the families reported that it was becoming increasingly difficult to make ends meet, and were already aware of the traditional support such as free school meals and school clothing grant.  However, most who picked up a food parcel weren’t aware of the clothing bank, and that we had a “pay-as-you-feel” shop.  Many parents benefited from getting some extra children’s clothes, extra school uniforms and clothes for themselves.  And with the opportunity to pay, donate or create (a tidy space), many didn’t feel so bad taking free clothes, knowing they have contributed in some way.

 

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Did You Know…

Katie : 6th September 2017 5:00 pm : Talking Wall, The Hub Blog

Our Talking Wall is great!  When you put up a suggestion, we make sure we do our best to get something done!  Everything we have going on at the Hub is inspired by YOU and your ideas.

Anyone can start something new at the Hub – community groups, organisations, charities, social enterprises, the list is endless.  The Hub belongs to everyone, and we want lots of people using it!

If you’d like to start something, pop along and have a chat with our Coordinator, or give us a call, 01383 432483.

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Did You Know…we work closely with over 40 organisations?

Katie : 1st September 2017 5:00 pm : Advice, The Hub Blog

The Hub is more than a venue – its a wider partnership across Dunfermline and Fife.  We are all cogs in a machine, and everyone is essential to making it work, in the Hub, and outwith.  We are greater than the sum of our parts!

For the community as a whole, this means that services are easier to access, and you don’t need to go round all the doors, trying to find help yourself.

We’re here to help everyone: we can help with referrals to our partners, accessing computers or the phone, or just pointing you in the right direction to get you started!

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Did You Know… we have a Community Bookshelf?

Katie : 25th August 2017 5:00 pm : Books, The Hub Blog

We asked you what you’d like to see at the Hub, and we had lots of responses about books.  Reading is a great way to unwind, and escape the every day!

We got in touch with BetterWorld Books, a local business in Dunfermline.  BWB are an online shop, selling new and used books across the UK.  They also support causes, such as literacy projects, book donations, community projects, and ensuring that all of their unsold or undonated books are recycled properly, so no books end up in landfill.

They provided a whole bookshelf of books of all different genres for you to choose from. So take a book, leave a book, and start an adventure!

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Did You Know… we have a variety of opportunities?

Katie : 18th August 2017 5:00 pm : The Hub Blog, volunteering

We’ve got lots for you to get involved with here at the Hub.  We couldn’t do our work without our community coming together, and we want to do more!

We need your help! We have lots of opportunities, such as: one-off jobs, volunteering positions, events for you to attend, and opportunities to have your say! Keep an eye out on our Facebook, Twitter, Calendar or Sign Up to our e-newsletter for events and opportunities that interest you!

And if there isn’t anything of interest to you, pop in to the Hub Monday to Friday, 10-4pm, and let us know what you’d like to see happen here.  We’re always looking for new ideas and inspiration!

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July 2017

Katie : 17th August 2017 3:33 pm : Monthly Reports, The Hub Blog

 

This month we are still seeing an increase in footfall – partly due to the increasingly popular Fife Law Centre and Community Job Club Sessions.  For our full report, click on the box below:

We are still seeing a lot of people who are needing emergency food, and F3 and the Foodbank have seen increased demand.  This is partly due to the holidays – children not getting their free school meals means parents have to meet the increased cost, plus keeping the kids entertained throughout the holidays can be expensive.  We were able to support F3 by providing a pick-up point for families to get extra fresh food, which created opportunities for families to access further support, such as getting an extra school uniform from the Fife Children’s Clothing Bank.

We also held two events – Introduction to E-Banking with HBOS, and Signposting – What’s it all about?.  We were pleased that both events were well attended and received good feedback.

If you have any questions about our July Report, please contact usor call 01383 432483 and speak to Katie

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