Here’s our report for November – we saw an increase again of people needing access to the phone, mainly to call DWP, such as checking up on payments. Referrals for the foodbank is still a big requirement. Emergency food parcels are a great service, and really help those in crisis, but its not a solution to ongoing issues. We’ll be looking to work more with our partners to try and ensure that people who need food get it, but they are also receiving support to prevent crisis in the future.
Credit Union and Community Job Club remain our most popular advice sessions. We also started a new session, specifically for anyone who is struggling to apply for Universal Credit.