Getting Help 2021

If you need help and aren’t sure where to turn, there are lots of organisations here to help. Check out our list below, and if you still aren’t sure, please call our partners Citizens Advice and Rights Fife for further help – 0345 1400 095, 10am-3pm, Monday to Friday.

Emergency Food Vouchers:

You can get an emergency food vouchers for Dunfermline Foodbank from lots of places, such as Housing Officers, Social Workers, Health Visitors, Mental Health Support Workers, and Addiction Support Workers. If you have a worker that you are currently being supported by, you should ask them first. If you don’t have a support worker currently working with you, you can ask the Welfare Support Workers in your area if they can refer you. To find a Welfare Support worker in your area, click here

Benefit Problems:

If you’re not sure what you are entitled to claim, you can check online using this benefit calculator. If you’re still not sure, Citizens Advice and Rights Fife can advise you further.

If you’re struggling to log on to your universal credit account or need some help with applying for a Scottish Welfare Grant, the Welfare Support Team are here to help.

If you’ve been sanctioned unfairly, experienced delays or are having difficulty accessing benefits, Citizens Advice and Rights Fife can advise you on what to do next.

Money, Budgeting and Debt Problems:

If you’re struggling to make ends meet or struggle with ongoing debts:

Citizens Advice and Rights Money Advice: 0345 1400 094, Monday to Friday, 8:30 to 4pm.

CAP UK: 0800 328 0006, 9:30-5pm, Monday to Thursday, 9:30-3:30pm Fridays

Step Change: online debt advice and budgeting tools that you can access anytime.

Health, Wellbeing and Mental Health:

The Well: 03541 551 550, Mondays and Thursdays, 1-3pm, Tuesdays, Wednesdays, Thursdays, 10-12pm

Legal Issues:

Fife Law Centre can help with a wide range of legal problems such as: problems paying your rent/mortgage, housing problems, debt, benefit tribunals, domestic abuse and housing, and claiming compensation if you’ve been the victim of a violent crime or sexual abuse. Call to see if they can help on 01592 786710

Housing & Homelessness:

If you are worried about being made homeless, or are currently homeless, call the homeless crisis team at Fife Council on 0800 028 6231, available 24/7.

If you’re struggling with rent, or want advice on your current housing situation, you can contact your housing officer (if you are a council tenant) or alternatively, you can get advice from Frontline Fife on 01592 800430

Substance Misuse:

If you need help and support for substance misuse, your own or someone else’s, ADAPT are here to give advice, make referrals and support you until you access the right support service. Call them for an appointment: 01592 321 321.

Domestic Abuse:

If you need urgent help and are in danger, don’t hesitate – call 999

If you need support, call 0808 802 5555 anytime or check out FWA website

Employability and Finding a Job:

Fife Council Job Clubs are a great way to start looking for a job, as well as offering support on a range of other issues too. To find a job club in your area, click here.